Battery plugged in, not charging!

Hello,

I bought a new laptop Lenovo last week but I have a problem.
The laptop works fine except the battery will not charge.
Windows shows me : "Battery plugged in, not charging"

I tested several solutions but until now none of them work.

Could you send me ideas?

Thank you


ANS:

hi Laurent,

Welcome to the Lenovo Forums.

The Lenovo Energy Management is probably limiting / protecting the battery from overcharging.

Can you try the following:

1. Apply this Plugged in not charging message fix (Windows 7 only)

2. In Windows 8, uninstall Lenovo Energy Management and test. If battery stays charging, reinstall Lenovo Energy Management and observe:

Lenovo Energy Management      Lenovo Energy Management
Windows 7 32bit / 64bit                Windows 8 32bit / 64bit
cagt26ww.exe                                 em8.0.2.5.exe
21.2MB                                             45.4MB
 
3. If you still get the same error, try to:
a. turn off the computer and remove the battery and AC adapter.
b. press and hold the power button for 30 secs and reconnect the AC adapter
c. turn ON the computer and continuously tap F2 to boot into the BIOS, when you're in, press F9 to load defaults and press F10 to save and exit.
d. boot into Windows (while still having just the AC adapter plugged-in) then reinsert the battery.


Edit: added links

Let me know your findings.

Lenovo Laptop Service Center

www.lenovolaptopservice.com

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